Our cookies policy


Information on the use of cookies on exsitec.no, and exsitec.se. Below, we describe Exsitec’s use of cookies on the website, and how you can block and delete cookies.

Except for cookies that are absolutely functionally necessary, we only use cookies if you consent to them by clicking ‘Yes’ in the message that appears when you first enter the website. If you choose to not allow the storage of cookies, there is a possibility that certain parts of the website will not work properly.

What are cookies?

Cookies are small text files with information that is stored on your device when you visit a website. A cookie generally contains the name of the website it is from, how long it will be stored, etc. Cookies are used to make websites run more efficiently, but also to provide the website owner with certain information. Cookies make it possible to discern between different users, which can give each user a more personalised and positive experience on the website.


If you want to know more about how cookies are used, you can read more here from the Swedish Post and Telecom Authority.


What does Exsitec use cookies for?

Exsitec uses cookies that are necessary for you to be able to move around the website and use its functions in the best manner possible. You do not need to approve the absolutely necessary cookies since they enable us to offer the services you request by using the website.

The website also uses cookies that optimise the website’s functions in order to improve your experience and to individualise future visits by remembering your user preferences.

The table below shows which individual cookies are used on our website, their purpose and how long they are stored.


Table of cookies, their functions and storage period

Necessary cookies



Storage period


Remembers that users have already approved the cookies policy

13 months


Prevents tracking codes from being sent to Exsitec

13 months


Shows the same version of A/B tests of pages

Expires once you leave the website


When you visit a password-protected page, this cookie means that you do not need to login again for future visits from the same browser.

14 days


Used to provide the chat widget and keep it open.

Closes after 30 minutes of inactivity


Prevents the chat widget welcome message from being shown again.

24 hours


Identifies logged in members in HubSpot

1 year


Checks that user information is not being falsified

Expires at the end of the session


Saves the website language selected by the user

2 years


Helps HubSpot’s CDN provider, Cloudflare, to detect malicious users on the website. Read more about HubSpot cookies

30 days


This cookie is used by HubSpot’s CDN provider due to their speed limitation policy. Read more about Hubspot-cookies. 

Expires at the end of the session



Cookiess activated by consenting to the cookies policy 



Storage period


Principal cookie for tracking web visitors.
This includes the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit) and session number (steps for each subsequent session).

13 months


This cookie remebers the visitor’s identity.

It is transferred to HubSpot when forms get submitted and is used to prevent the duplication of contacts.

It contains a unique GUID to represent the current visitor.

13 months


This cookie keeps track of sessions.

This is used to determine whether HubSpot should increase the session number and timestamps in the __hstc cookie.

It contains the domain, viewCount (incremental for each page view in a session) and timestamp for the start of the session.

30 minutes


Determines if the user has reloaded their browser.

Expires at the end of the sessio


Identifies if a visitor that used the chat function leaves the website before being added as a contact.
If a visitor comes back to the same page on the same browser later on, the chat flow tool will load previous conversations.

13 months


Third-party cookies


Google Analytics

Exsitec uses the “Google Analytics” tool to gather information about the use of the website. Google Analytics gathers information on how often a user visits the site and which other sites the user has visited before. Exsitec uses this information to improve the website’s technical performance, to optimise the performance of the website’s functions, to improve your experience of the website, to better adapt the website to your preferences and needs, and to make the website easier to use. Google Analytics notes the IP address assigned to you on the day you visited the website. Exsitec does not combine the information gathered with the help of Google Analytics with other personal data. Google’s ability to use and share information on your visit to our website which was gathered by Google Analytics is governed by Google Analytics terms and conditions, available at http://www.google.com/analytics/terms/us.html and Google’s privacy policy is available at http://www.google.com/intl/en/policies/privacy/.


Facebook pixels

Exsitec advertises on Facebook and uses ‘Facebook pixels’ to measure the results and experience of these adverts. The cookies used through our Facebook advertising mean that we can measure statistics such as target groups, conversions, targeting and optimisation as well as Facebook Analytics data. You can read more about Facebook pixels and their use of cookies here.



LinkedIn Insight Tags

Exsitec advertises on LinkedIn and uses ‘LinkedIn Insight Tags’ to measure the results and experience of these adverts. The cookies used through our LinkedIn advertising mean that we can measure statistics such as target groups, conversions, targeting and optimisation. You can read more about LinkedIn Insight Tags and their use of cookies here.



How to block and/or remove cookies

Most browsers accept the use of cookies as a standard setting. You can change these settings so that you are warned as soon as a cookie is sent to your computer, or set it up so that cookies are blocked. You can also choose to delete all cookies saved on your computer, your so-called web history.


How to remove stored cookies or change your cookies settings is provided in the browser’s instructions and help function. If you use different devices to view and access the website, you must make sure that browser on each device is set to your cookie preferences.


Changes to these guidelines and questions

If you have any questions about our use of cookies, you are welcome to get in contact with us at kundesenter@exsitec.no.